Policies & Privacy

01 EnrolmentStudent Enrolment

Fair, transparent and compliant enrolment aligned with school capacity and inclusion standards across all phases.

Key commitments

• The school publishes clear enrolment criteria annually.
• Board-approved priorities are applied without discrimination, with reasonable adjustments for Students of Determination.
• Documents and assessments are reviewed before a place is offered and registration is confirmed.
• Enrolment records, student files and approved exceptions are governed and reviewed.

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02 EnrolmentAdmission & Transfers

A transparent, non-discriminatory admission and transfer framework aligned with Sharjah Private Education Authority requirements.

Key commitments

• Eligibility, age, year group and required documents are checked for every application.
• Appropriate assessments or interviews are completed before a decision is made.
• Transfer certificates, waiting lists and conditional admissions are documented.
• Processing time, file completeness and parent satisfaction are monitored.

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03 EnrolmentTuition Fees & Payments

Lawful and transparent management of fees, collection, refunds and payment plans in line with official approvals.

Key commitments

• The SPEA-approved fee schedule is published clearly each year.
• Official invoices and receipts are issued for every payment.
• Instalment agreements, refunds and withdrawals are documented.
• No unapproved increase or charge is applied, and financial records are retained for seven years.

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04 EnrolmentStudent Behaviour & Discipline

Positive conduct, self-discipline and a safe, respectful learning climate for the whole school community.

Key commitments

• Bullying, harassment, violence and abuse are subject to zero tolerance.
• Interventions and disciplinary actions are progressive, fair and proportionate.
• Parents are involved while student confidentiality and support needs are respected.
• Incidents, discipline decisions and follow-up plans are documented.

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05 AcademicsAssessment & Examinations

Fair, reliable assessment and examination practices that measure progress accurately and improve learning.

Key commitments

• Assessment uses formative and summative evidence with clear criteria.
• Exam papers, invigilation and moderation follow secure procedures.
• Approved access arrangements are provided for eligible students.
• Results and assessment quality are analysed and reviewed annually.

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06 AcademicsCurriculum & Teaching

A coherent curriculum aligned with Ministry of Education standards and enriched by effective international practice.

Key commitments

• Teaching is student-centred and develops critical thinking, creativity and collaboration.
• Lessons follow clear curriculum maps and progression expectations.
• Adaptation and differentiation respond to varied needs and abilities.
• Plans, classroom practice and outcomes are reviewed through quality assurance.

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07 AcademicsEmployment & Licensing

Recruitment, licensing and development of qualified staff in line with labour law, education regulation and safeguarding.

Key commitments

• Academic and administrative staff hold the required valid approvals and licences.
• Recruitment checks qualifications, identity, references and safeguarding suitability.
• Every employee completes induction, probation and performance review.
• Licence validity, professional development and personnel records are monitored.

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08 AcademicsChild Protection & Safeguarding

Protection of children from harm, abuse and neglect through a safe culture and mandatory reporting of every concern.

Key commitments

• Any suspicion is reported immediately to the Designated Safeguarding Lead.
• Failure to report and retaliation against good-faith reporting are not tolerated.
• Information remains confidential and is shared only on a lawful need-to-know basis.
• Referrals, actions and staff training are documented and reviewed.

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09 OperationsSchool Health & Safety

A healthy, safe and secure environment through risk prevention, incident response and continuous improvement.

Key commitments

• Risk assessments and scheduled inspections cover premises and equipment.
• First aid, medical care and incident-reporting procedures are maintained.
• Staff and students receive appropriate information and training.
• Records and indicators are reviewed annually and after significant incidents.

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10 OperationsSchool Transport

Safe and compliant school transport covering buses, drivers, supervisors, routes and student handover.

Key commitments

• Vehicles are inspected and driver and supervisor credentials are verified.
• Routes, attendance and parent handover follow documented controls.
• Behaviour, supervision and communication are managed throughout each journey.
• Clear procedures address emergencies, incidents and delays.

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11 OperationsEmergency & Business Continuity

Preparedness to respond to, manage and recover from emergencies while limiting impact on students, staff and operations.

Key commitments

• Risks, evacuation plans, roles and communication routes are defined in advance.
• Evacuation drills and response exercises are conducted regularly.
• The Crisis Management Team operates with clear authority and responsibilities.
• Learning and operational continuity are reviewed after events and lessons are recorded.

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12 OperationsParent Partnership

A collaborative, respectful and transparent relationship with families supporting learning, wellbeing and safety.

Key commitments

• Regular channels support messages, meetings and academic reporting.
• Parent Council activity and surveys inform improvement.
• Complaints and feedback follow clear procedures and response times.
• Engagement, volunteering, communication and follow-up are documented.

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13 GovernanceCommunications & Advertising

Accurate, ethical and compliant internal and external communication aligned with school values and approvals.

Key commitments

• The policy covers the website, social media, advertising, newsletters and official channels.
• Material is reviewed and approved before publication, with errors corrected promptly.
• Consent, privacy, image rights and school identity are respected.
• Approvals, campaigns and published material are recorded.

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14 GovernanceTransparency & Information Disclosure

Accurate, timely and accessible information for students, families, staff and other stakeholders.

Key commitments

• Public information, policies, fees and updates use approved channels.
• Published material is verified, approved and version-controlled.
• Accessibility, clear language and data privacy are considered.
• Information is reviewed regularly and outdated versions are removed.

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15 GovernanceContinuous Improvement & Quality Assurance

A culture of self-evaluation and improvement supporting educational excellence and operational efficiency.

Key commitments

• The Self-Evaluation Form and School Development Plan are evidence-led and current.
• Inspection, audit and performance findings become assigned actions with deadlines.
• KPIs, plan milestones and closure of non-conformities are tracked.
• Leadership and governance review progress and approve corrective action.

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16 GovernanceInclusion, Diversity & Equity

Equitable access, participation and successful outcomes regardless of background or individual need.

Key commitments

• Admissions, learning and activities are equitable and non-discriminatory.
• Needs are identified early through referral, assessment and family dialogue.
• Reasonable adjustments and individual support plans are implemented and reviewed.
• Participation, progress, attendance and stakeholder satisfaction are monitored.

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17 GovernanceStudent Wellbeing & Extra-Curricular

Holistic physical, emotional and social wellbeing supported by safe, enriching activities across all phases.

Key commitments

• Clear pathways provide pastoral support, guidance and response to concerns.
• Activities use appropriate risk assessment, supervision and consent.
• Sport, arts, service, leadership and belonging are actively promoted.
• Participation, feedback, records and wellbeing outcomes are reviewed regularly.

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